How do I create an eClaim? Animana supports electronic insurance eClaims via the VetEnvoy service. More information about available insurers can be found on this page....
How do I create a manual insurance claim? A manual insurance claim (Patient File > Insurance Claim) can be created when you are working with insurance companies that...
How do I allocate insurance payments? After a claim has been sent to an insurance company you may receive full or partial payment from the insurance...
Insured Patients and admin fees Select whether Insured Patients are charged admin fees by Invoice Type When working with insured patients, you can now define...
How do I view all Pet Insurance claims? In the centralised claim screen you will see all claims that have been saved or sent. Go to Extra >...
How do I update the status of an invoice that was only partially covered by the insurance? When you have received a partial payment from the insurance company after sending a claim, you first process that partial...