How do I create an eClaim?
Animana supports electronic insurance eClaims via the VetEnvoy service. More information about available insurers can be found on this page....
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How do I create a manual insurance claim?
A manual insurance claim (Patient File> Insurance Claim) can be created when you are working with insurance companies that are... -
How do I allocate insurance payments?
After a claim has been sent to an insurance company you may receive full or partial payment from the insurance... -
Insured Patients and admin fees
Select whether Insured Patients are charged admin fees by Invoice Type When working with insured patients, you can now define... -
How do I view all Pet Insurance claims?
In the centralised claim screen you will see all claims that have been saved or sent. Go to Extra >... -
How do I update the status of an invoice that was only partially covered by the insurance?
When you have received a partial payment from the insurance company after sending a claim, you first process that partial...