How do I sync my products with SmartFlow? IDEXX Smartflow is integrated with Animana, this means you are able to send patient information and treatments between the two...
How do I setup my label format & margins? Before starting with Animana – or after purchasing a new label printer – you need to configure your label format....
How do I make the blue help question mark in Animana show up? Animana uses technology to provide assistance and guidance whilst using the software. That guidance can be used by clicking on...
How do I find a contact with just a client ID? For whatever reason, you may need to find a client with the Animana client ID as the only information at...
How do I create pdf screenshots in Animana via my browser? In some instances, you may need to make screenshots of information displayed in Animana. Every web browser has the capability...
How do I customise my patient file and herd file buttons? Depending on your role in your practice you may find that you perform some actions in the patient or herd...
How do I clear the cookies and cache of my Firefox browser? Web browsers need to save temporary files in order for websites to display correctly, Animana is not an exception; a...
How do I add my practice logo to the client portal? The client portal enables you to grant access to those clients that have herd files available in Animana. It grants...
How do I extract the contents of a zip file? In some instances, you are required to download a .zip file from Animana, for statement batches for example. A zip...
How do I create a MyIDEXX account? In 2025 you can login to Animana via the MyIDEXX platform. This platform allows you access to multiple applications using...