How do I add a new product?
To sell products, you must first add them to your product database in Animana. This can be done in two...
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General settings – general settings
The General settings area of IDEXX Animana allows you to configure the basics of your Animana account. Only the administrator... -
How do I add merge codes to my content?
Merge codes are codes used as placeholders for text. In Animana, merge codes are also available, for instance, for client... -
How do I send an appointment reminder from the diary?
When you want to build on your customer service or you’re experiencing a lot of no shows for example you... -
How do I add a letter or email (template)?
Animana supports various ways to communicate with your clients. This article will explain how to add either a letter or... -
How to send your Reminders manually
The reminders section allows you to batch send reminders which have previously been created. For example, you can search for... -
How do I add tables to my letters and emails?
The Content Designer in Animana offers a wide variety of styling options for your letters and emails. This article will... -
How do I email invoices to a client in Animana?
Communicating with your clients is an important activity that you do all day, every day. One of the great functionalities... -
How do I get rid of excess whitespace my letters and email?
When old content is being loaded into the new content designer – an anomaly occurs where additional whitespace is added... -
How do I add content from the Veterinary Content Cloud to the Content Designer?
Through the Veterinary Content Cloud, Animana allows veterinary partners to make informative content digitally available for practices to communicate with...