How do I send an appointment reminder from the diary? When you want to build on your customer service or you’re experiencing a lot of no shows for example you...
General settings – general settings The General settings area of IDEXX Animana allows you to configure the basics of your Animana account. Only the administrator...
How do I add tables to my letters and emails? The Content Designer in Animana offers a wide variety of styling options for your letters and emails. This article will...
How do I email invoices to a client in Animana? Communicating with your clients is an important activity that you do all day, every day. One of the great functionalities...
In focus: Successful emailing Communicating with your clients is an important activity that you do all day, every day. Emailing is an important part...
How do I add an easy unsubscribe method to my email? By law businesses are required to offer their clients an easy way to unsubscribe to email communications. This article will...
In focus: Processing a payment On this page, you’ll find all our help resources regarding how to take payments in Animana. Instructional videos These videos...
How do I edit my user data in Animana? Usually, the administrator of your Animana account will add your user data. It is possible to edit some of your...
How do I reply to an internal message? Animana offers a method to communicate with your colleagues online. This can be used to have conversations between one or...
How do I exclude clients from receiving marketing related messages? In Animana you can easily send mailings to your clients. We would advise you to create an unsubscribe page on...