How do I send an appointment reminder from the diary?
When you want to build on your customer service or you’re experiencing a lot of no shows for example you...
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How do I add a reminder via a combi product if I’m using automated reminders?
When setup correctly, Animana’s powerful reminder functionality will automatically add a reminder to the patient file when you sell a... -
How do I set up the notifications for automated reminders?
With reminder notification settings you can design an automated process defining how many reminders will be sent in which form... -
How do I set up reminder groups?
A reminder group determines which product reminders overrule other product reminders. As it is possible in Animana to schedule reminders... -
How do I remove/disable automatic reminders?
There are multiple ways to remove/disable the automatic reminders. This article will focus on two different methods. 1. Remove/Disable all... -
How do I exclude clients from receiving marketing related messages?
In Animana you can easily send mailings to your clients. We would advise you to create an unsubscribe page on... -
How do I enable the automated reminders?
Once you have completed the settings for automatic reminders, one of the final steps is to enable the sending and... -
How do I add a manual reminder to a patient file?
With Animana you can manually add reminders to a patient file and configure it to notify the customer when the... -
How do I see which automated reminders have been sent?
Once you start using automated reminders, you will want to know whether they are being sent. This article will explain... -
How do I see if an old reminder has been deactivated?
By setting up a reminder group, when a new reminder for the same product is added to a patient file,...