How do I see which automated product reminders have been sent?
Once you start using automated product reminders, you will want to know whether they are being sent. This article will...
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How do I add a product reminder via a combi product if I’m using automated product reminders?
When set up correctly, Animana automatically adds a product reminder to the patient file when you sell a product. For... -
How do I adjust the default view of the patient file and herd file?
It is possible to customise the default view of patient and herd files in Animana to your preference by setting... -
How do I send an appointment reminder from the diary?
When you want to build on your customer service or you’re experiencing a lot of appointment no shows you can... -
How do I set up the rules for automated product reminders?
With product reminder rules you can design an automated process defining how many product reminders will be sent in which... -
How do I add a manual reminder to a patient file?
With Animana you can manually add reminders to a patient file and configure it to notify the customer when the... -
How do I set up product reminder groups?
A product reminder group determines which product reminders overrule other product reminders. As it is possible in Animana to schedule... -
How do I exclude clients from receiving marketing related messages?
In Animana you can easily send mailings to your clients. We would advise you to create an unsubscribe page on... -
How do I see if an old product reminder has been deactivated?
By setting up a product reminder group, you will make sure that when a new product reminder for the same... -
How do I remove/disable automated product reminders?
There are multiple ways to remove or disable automated product reminders. This article explains two methods. Before you start 1....