How do I send an appointment reminder from the diary?
When you want to build on your customer service or you’re experiencing a lot of no shows for example you...
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How do I add a reminder via a combi product if I’m using automated reminders?
When setup correctly, Animana’s powerful reminder functionality will automatically add a reminder to the patient file when you sell a... -
How do I set up the notifications for automated reminders?
With reminder notification settings you can design an automated process defining how many reminders will be sent in which form... -
How do I set up reminder groups?
A reminder group determines which product reminders overrule other product reminders. As it is possible in Animana to schedule reminders... -
How do I remove/disable automatic reminders?
There are multiple ways to remove/disable the automatic reminders. This article will focus on two different methods. 1. Remove/Disable all... -
How do I exclude clients from receiving marketing related messages?
In Animana you can easily send mailings to your clients. We would advise you to create an unsubscribe page on... -
How do I enable the automated reminders?
Once you have completed the settings for automatic reminders, one of the final steps is to enable the sending and... -
How do I add a manual reminder to a patient file?
With Animana you can manually add reminders to a patient file and configure it to notify the customer when the... -
How do I see which automated reminders have been sent?
Once you start using automated reminders, you will want to know whether they are being sent. This article will explain... -
How do I adjust the default view of the patient file and herd file?
It is possible to customise the default view of patient and herd files in Animana to your preference by setting...