How do I send an appointment reminder from the diary? When you want to build on your customer service or you’re experiencing a lot of no shows for example you...
How do I setup the connection to Vetstoria? This page will take you through the steps to set up the integration between Animana and the Vetstoria online booking...
How do I set up Appointment Groups? Appointment groups are the tabs in your diary. They allow you to group your appointment columns. For instance, you can...
General settings – user settings The General Settings area of IDEXX Animana allows you to configure the basics of your practice. Only the administrator of...
How do I create an appointment from the diary? Appointments are booked in your calendar throughout the day. In Animana, appointments can be made in several ways: directly from...
Learning Path: Diary Management The diary is the heart of your practice The diary is where you find all the key information for the...
How do I set up Appointment Columns? Appointment columns are the columns shown in each tab (appointment group) in your diary. Normally, each (consultation) room/operating room has...
How do I link an appointment column to an appointment group? Appointment columns are the columns shown in each tab (appointment group) in your diary. When setting up your diary, you...
How do I create a recurring appointment? By default, an appointment is set as a unique one-off event. This article will explain how to create a recurring...
How do I synchronise my appointments with my iPhone? It is possible to synchronise Animana appointments with your iPhone. Mind you, you can enable this for one column in...