How do I setup the connection to Vetstoria? This page will take you through the steps to set up the integration between Animana and the Vetstoria online booking...
How do I send an appointment reminder from the diary? When you want to build on your customer service or you’re experiencing a lot of no shows for example you...
How do I set up Appointment Groups? Appointment groups are the tabs in your diary. They allow you to group your appointment columns. For instance, you can...
General settings – user settings The General Settings area of IDEXX Animana allows you to configure the basics of your practice. Only the administrator of...
How do I link an appointment column to an appointment group? Appointment columns are the columns shown in each tab (appointment group) in your diary. When setting up your diary, you...
How do I add a user? This article will explain how to add a new user to your Animana account. Before you start Step-by-step instructions Go...
How do I create an appointment from the patient file? Appointments are booked in your calendar throughout the day. In Animana, appointments can be made in several ways: directly from...
How do I generate a patient waiting time report? With the waiting time report you can receive insights into your customers’ experience with a report that shows how long...
How do I set up Appointment Types? Unfortunately, it’s not an exception when an X-ray is accidentally scheduled in for less time than needed, but by using...
How do I create an appointment from the diary? Appointments are booked in your calendar throughout the day. In Animana, appointments can be made in several ways: directly from...