How do I process a payment against an existing credit or pre-payment? The purpose of this article is to describe how to process a payment on an invoice using an existing credit...
How do I link a DICOM image to a patient file? DICOM stands for Digital Imaging and Communication in Medicine. DICOM images are commonly used for digital x-rays. They are usually...
How do I send an appointment reminder from the diary? When you want to build on your customer service or you’re experiencing a lot of no shows for example you...
Learning Path: Automated Reminders Making your practice more efficient with Automated Reminders Reminding clients that preventative care for their animal is due, is perceived...
How do I order an IDEXX Reference Lab test? Animana supports the ordering of laboratory tests via IDEXX Reference Labs and VetConnect PLUS. After reading this article you will...
How do I manually link a lab result in Animana? When you use IDEXX in-house diagnostic equipment and VetConnect PLUS for the IDEXX Reference Lab tests, all lab results are...
IDEXX VetLab Station Integration – Test Results Once tests have been run on your IVLS, they will be immediately sent to Animana, and will be available in the...
How do I perform a credit on an existing invoice? Every practice has to deal with clients returning a product for a refund and invoice mistakes which need invoice corrections. ...
Learning Path: Pet Health Plan Get your patients on a Pet Health Plan! By providing preventative care for your patients, you will ensure that their...
IDEXX VetLab Station Integration – Create a request This article explains how to create a test request in Animana for your IDEXX VetLab Station (IVLS). Before you start...