How do I correct a payment set against the wrong invoice?
Sometimes a payment is accidentally linked to the wrong invoice. This article tells you how to correct a direct payment...
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How do I process a payment against an existing credit or pre-payment?
The purpose of this article is to describe how to process a payment on an invoice using an existing credit... -
In focus: Processing a payment
On this page, you’ll find all our help resources regarding how to take payments in Animana. Instructional videos These videos... -
How do I add a new transaction through Balance Cash/Bank?
The “Balance Cash/Bank” functionality allows you to view, manually add and edit financial transactions in Animana. You can use Balance... -
Learning path: Day Overview
Getting familiar with the Day Overview feature Throughout, or at the end of the day, you will need to check... -
How do I do a cash count at the end of the day?
Throughout, or at the end of the day, you will want to confirm that the money in your cash drawer... -
How do I correct a negative cash difference in the day overview?
Animana tracks payments throughout the day. Thus, at the end of the day it expects a specific amount on the... -
How do I process a pre-payment?
This article describes how to create a pre-payment or credit value in a customer’s account. This is typically needed when... -
How to refund or credit a service or returned product
The purpose of this article is to describe how to process a refund or credit for an unwanted service or... -
How do I process payments on existing invoices?
Sometimes a client pays their invoice at a later moment in time than when it was created. In that case,...