How do I Login to Animana? This article will explain how you can login to Animana. Step-by-step instructions Option 1: Log in with Animana credentials Go...
How do I perform a credit on an existing invoice? Every practice has to deal with clients returning a product for a refund and invoice mistakes which need invoice corrections. ...
How do I create a MyIDEXX account? In 2025 you can login to Animana via the MyIDEXX platform. This platform allows you access to multiple applications using...
How do I send an email to a client in Animana? Communicating with your clients is an important activity that you do all day, every day. One of the great functionalities...
How do I create an eClaim? Animana supports electronic insurance eClaims via the VetEnvoy service/Petios. More information about available insurers can be found on this page....
How do I set up monthly accounts? Clients that usually do not pay each visit but receive an invoice once a month (or any other set period)...
How do I process a payment against an existing credit or pre-payment? The purpose of this article is to describe how to process a payment on an invoice using an existing credit...
How do I add an attachment to a patient or herd file? Sometimes, there are certain documents, images or other files you want to link against a patient or herd file. You...
How do I do a cash count at the end of the day? Throughout, or at the end of the day, you will want to confirm that the money in your cash drawer...
How do I create a manual insurance claim? A manual insurance claim (Patient File > Insurance Claim) can be created when you are working with insurance companies that...