How do I Login to Animana? To log into your Animana account, go to http://login.animana.com Alternatively use you clinic specific URL; http://accountname.animana.com. Your account name is...
How do I send an appointment reminder from the diary? When you want to build on your customer service or you’re experiencing a lot of no shows for example you...
How do I process a payment against an existing credit or pre-payment? The purpose of this article is to describe how to process a payment on an invoice using an existing credit...
Learning Path: Automated Reminders Making your practice more efficient with Automated Reminders Reminding clients that preventative care for their animal is due, is perceived...
How do I perform a credit on an existing invoice? Every practice has to deal with clients returning a product for a refund and invoice mistakes which need invoice corrections. ...
How do I create an appointment from the diary? Appointments are booked in your calendar throughout the day. In Animana, appointments can be made in several ways: directly from...
How do I add an attachment to a patient or herd file? Sometimes, there are certain documents, images or other files you want to link against a patient or herd file. You...
How do I edit patient data? Sometimes you have entered a patient in the system and need to add more patient data information at a later...
How do I create an eClaim? Animana supports electronic insurance eClaims via the VetEnvoy service. More information about available insurers can be found on this page....
Learning path: Day Overview Getting familiar with the Day Overview feature Throughout, or at the end of the day, you will need to check...