How do I configure my Animana diary to work with online appointment booking through Vetstoria? With online appointment booking, Animana can let your clients book appointments in your diary outside of your opening hours with...
How do I set up Appointment Columns? Appointment columns are the columns shown in each tab (appointment group) in your diary. Normally, each (consultation) room/operating room has...
How do I create a new basic custom protocol? With custom protocols, you can simplify repetitive tasks by using a customised template. This comes in handy if you want...
How can I add an employee’s work schedule? Animana allows you to define work schedules for each of your practice employees, allowing you to quickly identify in the...
How do I link VetConnect PLUS with IDEXX Animana? IDEXX Animana is integrated with IDEXX VetConnect PLUS so that you can order IDEXX Reference laboratory tests directly from the...
General settings – user settings The General Settings area of IDEXX Animana allows you to configure the basics of your practice. Only the administrator of...
How do I add a letter or email (template)? Animana supports various ways to communicate with your clients. This article will explain how to add either a letter or...
How do I upload/update my letter header and footer? Before you start sending correspondence from Animana you should set up your header and footers in Animana. When configured, these...
General settings – general settings The General settings area of IDEXX Animana allows you to configure the basics of your Animana account. Only the administrator...
How can I see if my Animana account is Invoice or Cash based? Animana can be set up to function on a Invoice or Cash based accounting scheme. The invoice basis requires you...