Unfortunately, it’s not an exception when an X-ray is accidentally scheduled in for less time than needed, but by using appointment types in Animana this problem will be history! Appointment types allow you to define a specific type of appointment with a default duration (and other settings). For example, you…
You will often see one client coming in with multiple patients for their vaccination. Animana allows you to send out one reminder that calls for all patients in one message. Go to Settings > General Settings > Content Designer where you can enter different merge codes within the text to…
This article is meant to give instructions to those who are responsible for setting up the printers at your practice. The following setup needs to be completed on each workstation that is used for printing from Animana. Installing the printer The printer needs to be installed by you or your…
Sometimes it is handy to be able to make a quick note in a patient file. For example, because a client is at the counter and gives you information about a patient that you want to make a note of somewhere. This article explains how to add a note to…
If you work closely with another vet practice, that also uses Animana, it’s very useful to be able to provide them with access to view certain information in a mutual patient’s file. Some examples of where this is useful are out of hours service or visiting consultants. For example, for…
To print labels from Animana you need to install a label printer that is network ready and set it up for use with Animana. These settings are local and have to be done on each workstation that you want to use for label printing. The following article explains how to…
This article gives instructions specific for Brother label printer setup. Before you can set up your label printer it needs to be installed on the workstation(s) by you or your IT person. If you need help with installing your label printer please refer to the manual supplied with the printer,…
Before you can set up your label printer it needs to be installed on the workstation(s) by you or your IT person. If you need help with installing your label printer please refer to the manual supplied with the printer, check the printer manufacturer’s website or call the printer manufacturer’s…
Before you can set up your label printer it needs to be installed on the workstation(s) by you or your IT person. If you need help with installing your label printer please refer to the manual supplied with the printer, check the printer manufacturer’s website or call the printer manufacturer’s…
If you use insurance claims in your practice, it is important to be able to see the claims that have been saved or sent, and review their status. This article will explain how you can view (and export) pet insurance claims that were created in Animana. Step-by-step instructions Go to…
Animana supports electronic insurance eClaims via the VetEnvoy service/Petios. More information about available insurers can be found on this page. Insurance claims are created from the Patient File, by choosing Insurance Claim from the drop-down list of protocols. Before you start Step-by-step instructions For a valid eClaim, you will need…
Treatment plans are used in large animal practices to define a list of medicines (products) available to be added to the Patient’s / Herd’s File. The list is set up for each species and the treatment plan(s) are assigned to each client. The plan can be configured to inform the…
This article will show you how to set-up your initial stock in Animana. These instructions can be used if your practice is new to Animana and your stock needs to be set up for the first time. For the initial stock we distinguish two different ‘groups’ of products: products with batch…
Animana supports printing via Adobe Acrobat printing. To enable ‘silent printing’ (where your label or invoice is produced with one click of the print icon), it is important to follow all the instructions, in the exact proposed order to make this work (see the steps under the header: Article Contents)….
The header bar has four different areas. The dark grey area holds the IDEXX Animana logo. Clicking the click on the logo will take you to the start page. Furthermore this area has the search field and the icons to the other menus: New Contact, Counter Sale, Appointments, Worklist and Extra….
The new debtors management works for all open invoices and does not contain a selection per location. The objective is to remind multiple invoices at once. Besides this, there is an overview of the total open amount per client. Before you start Debtors management You can design the way you…
The New product component (NPC) has been designed to facilitate other new features within Animana. Here you will see a preview of some of the upcoming NPC functionality. When selecting the button Product in the patient file you will see the following screen: By typing a space you will see…
Clients that usually do not pay each visit but receive an invoice once a month (or any other set period) can be set up as monthly account clients. Monthly accounts allow you to invoice a group of clients with one click. It is primarily used for large animals and horses…
The balances section allows you to view, add and edit cash and card transactions, and also bank and suspense account transactions. Please select the book year at the top of the page for which you would like to see or add transactions. Please read the article ‘ledger scheme’ if you…
With the loyalty program clients can save for free products or discounts. For example you can give 10% discount on each large bag of a certain food and the client will save for a free 11th bag. Saving 5% per purchase will allow for a free 21st purchase. To activate…
With online appointment booking, Animana can let your clients book appointments in your diary outside of your opening hours with ease. This article will explain how you need to set up your Animana account for online appointment booking with Vetstoria. Before you start Step-by-step instructions Go to > General Settings…