• How do I email the patient or herd history?

    In Animana it is possible to send the patient’s history via email. Whether that be directly to the owner, an insurance company or a referring (or new) veterinarian. This article will explain how to send a patient or herd history via email. Before you start Step-by-step instructions Open a patient…

  • How do I filter specific activities in the patient or herd file?

    When a patient or herd has been with your practice for a long time, their file will build up a history. Therefore, sometimes it takes more time to find specific information. This is why Animana allows you to filter in the herd and patient file by specific activities such as…

  • How do I print a patient or herd file?

    There might be instances where you need to print the patient or herd history. This article will explain how to print the history of a patient/herd. Step-by-step instructions Open a patient or herd file. If you want, you can select a date range at the top of the file to…

  • In focus: MyIDEXX

    At the beginning of 2025, Animana introduced a simplified email-based login experience via the MyIDEXX platform. This new system offers enhanced security, easier account and location switching, password recovery, and seamless access to other IDEXX systems, such as VetConnect PLUS. On this page, we will provide you with information about…

  • IDEXX VetLab Station Integration – Settings

    The IDEXX VetLab Station (IVLS) is a laboratory information management system. It serves as a central hub for managing laboratory results, integrating with analyzers, and sharing information with Animana. In this article, we explain the configuration for the integration between IDEXX VetLab Station (IVLS) and Animana, allowing you to send…

  • How do I create an invoice?

    When you sell a product or a service to your clients you will need to create an invoice for them so you can collect a payment. This article explains how to create an invoice in Animana. Step-by-step instructions Open a Patient File. At the top, click the Product button. Depending…

  • How do I add a new product?

    To sell products, you must first add them to your product database in Animana. This can be done in two different ways. Either you fill in all the product information yourself, or you use the link with a supplier to import most of the information and then add the information…

  • How do I request a Zoetis Diagnostics test?

    The Zoetis Diagnostics integration allows you to send in-house diagnostic requests directly from Animana to your Zoetis analysis device. This article explains how to submit such an in-house diagnostic request for Zoetis from Animana. Before you start Step-by-step instructions Open the patient file. Click on Diagnostics. You will find this…

  • How do I activate the Zoetis Diagnostics integration?

    The Zoetis Diagnostics integration allows you to send in-house diagnostic requests directly from Animana to your Zoetis analyzer. This article explains how to activate the Zoetis Diagnostics integration and configure the necessary settings to enable request submission from Animana to your Zoetis analyzer. Before you start Step-by-step instructions Navigate to>…

  • How do I write up my consult notes for a patient?

    The consult form allows you to capture your patient consult notes, which could include; medical history, examination findings, diagnosis and recommendations, as well as suggested therapies or a treatment plan. This article will explain how to add consult notes to a patient file. Step-by-step instructions Open the Patient File. Click…

  • How do I send an internal message to a colleague?

    Animana offers a method to communicate with your colleagues online. This can be used to have conversations between one or multiple Animana users at the same time. This article will explain how to send an internal message to a colleague. Step-by-step instructions Click at the top-right in Animana. This will…

  • How do I install the DICOM uploader and automatically start it upon startup?

    Animana uses an application to automatically upload DICOM images as soon as these images have been made available in a specified folder. This ‘DICOM uploader’ is a program that looks for digital X-rays (dicom files) in a specific location and uploads them to your Animana account so they can be…

  • How do I connect SmartFlow with IDEXX Animana?

    IDEXX Animana offers an integration with IDEXX SmartFlow. This article will explain how you can set up the integration. Before you start Step-by-step instructions Go to > General Settings > SmartFlow. At the top, select your practice location in the drop-down by “location name”. In the field next to it,…

  • How do I send patient data to SmartFlow?

    As soon as a connection has been established between Animana and SmartFlow, you can send patient data from Animana to SmartFlow. This article explains how you can send this information. Before you start Step-by-step instructions Open a patient file. At the top, click the white and green button SmartFlow. You…

  • How do I add new locations?

    Animana allows you to create multiple locations. This is very useful when your practice has multiple branches or when you are using company cars to do farm calls. By default your account will have at least one location. By creating multiple locations, you can register the stock, diary and turnover…

  • How do I synchronise my appointments with my iPhone?

    It is possible to synchronise Animana appointments with your iPhone. This article will explain how to set this up. Step-by-step instructions In Animana, go to  > User Settings. On the left, click on User Data. Select the column that needs to be synchronised to your iPhone from the drop-down menu behind …

  • How do I create a new patient?

    When new clients are added to the system, their pet(s) also need to be added. This article will explain how you can add a new patient to the system. Before you start Step-by-step instructions Search for the client and then click the tab Animals. Click the button New Patient. You will…

  • How do I make a client inactive?

    Sometimes, you want to deactivate a client record. For instance, a client might move away or all of their pets might have passed away. This article explains how to make a client record inactive in Animana. Step-by-step instructions Go to the client record. Click on the tab Animals. If there…

  • How do I search for a client in Animana?

    Searching for clients and patients is one of the key functionalities you should master. While the search functionality also allows you to search for vets and suppliers, this article only focuses on finding the right client in Animana. Step-by-step instructions Enter the client name in the search field in the…

  • How do I search for patients?

    Searching for clients and patients is one of the key functionalities you should master. While the search functionality also allows you to search for vets and suppliers, this article only focus on finding the right patient in Animana. Step-by-step instructions Enter the patient name in the search field in the…

  • IDEXX VetLab Station Integration – Test Results

    If you have a link between your IDEXX VetLab Station (IVLS) and Animana, as soon as the IVLS result is known, it is forwarded directly to your Animana account and linked to the correct patient file. This article explains how to view those test results. Before you start Step-by-step instructions…

  • How do I use the dental protocol?

    The dental protocol in Animana allows you to create a patient’s dental record. You can map all the patient’s teeth, and add a diagnosis, treatment and gum assessment per tooth. This article explains how to use the dental protocol. Step-by-step instructions Open the patient file. At the top, select Dental…