Animana allows you to define work schedules for each of your practice employees, allowing you to quickly identify in the diary who is working, so that you can schedule appointments for specific vets based on availability. This article will explain how you can add an employee’s work schedule in the…
It is always important to know how many products are in stock. Not only because you need to know how much of a depleted product you need to order, but also to understand the total value of your stock. This article will provide clear instructions to determine what the value…
Animana allows you to show an alert to the users when they are creating an invoice or after they have created an invoice. This alert can be used to notify your employees of exceptions or to have them announce special offers or recommendations to clients. Before you start Step-by-step instructions…
In some cases you want or need to know what happened to a particular payment in the system. That’s why in Animana you have the ability to see who has accepted payments in the application. This article will give you an understanding on how the tracking of payments work. Before…
Every practice has to deal with clients returning a product for a refund and invoice mistakes which need invoice corrections. This article will explain how to use the credit invoice functionality in two different scenarios. The first scenario will explain how to credit a few invoice details, this scenario can…
The purpose of this article is to describe how to process a refund or credit for an unwanted service or returned product. On occasion, you simply may have made an error in the product that has been booked out. You can follow the workflow below to handle these scenarios. Prerequisites…
The client portal enables you to grant access to those clients that have herd files available in Animana. It grants them access to reminders, logbooks, visit forms, lab results, treatment plans, agreements, other attachments and invoices. This article explains how you can add a new client to the portal. Before…
The client portal enables you to grant access to those clients that have herd files available in Animana. It grants them access to reminders, logbooks, visit forms, lab results, treatment plans, agreements, other attachments and invoices. This article explains how you can remove an existing client from the portal. Before…
The client portal enables you to grant access to those clients that have herd files available in Animana. It grants them access to the reminders, logbooks, visit forms, lab results, treatment plans, agreements, other attachments and invoices. This article explains how you can add or change your practice information to…
The client portal enables you to grant access to those clients that have herd files available in Animana. It grants them access to the reminders, logbooks, visit forms, lab results, treatment plans, agreements, other attachments and invoices. This article explains how you can add your logo to the client portal….
IDEXX Animana has partnered with different VoIP providers to support this new feature. VoIP stands for Voice Over Internet Protocol. This means that your phone calls can take place over the internet. This article answers the most frequently asked questions about VoIP. What’s VoIP and why should I use it?…
Animana uses technology to provide assistance and guidance whilst using the software. That guidance can be used by clicking on the blue question mark at the bottom right corner. Sometimes that question mark doesn’t show up and this article will help you get it back. Before you start Step-by-step instructions…
IDEXX Smartflow is integrated with Animana, this means you are able to send patient information and treatments between the two software products. You can also sync products in a product group and combi products you have in Animana to SmartFlow and back. This article will explain how to synchronise products…
The ability to receive a digital packing list from a wholesaler is quite useful when you have to verify a received order. Another advantage it brings is that batch numbers and expiration dates from products will be automatically added before you book the order into your stock. This article will…
If a client pays too much or not enough, a payment difference arises. If your cash count doesn’t match the expected amount in your till, a cash difference arises. This article explains how you can create a report for your payment and cash differences. Before you start Step-by-step instructions Go…
This article will explain how you can extract a report that shows you your outstanding debtors on a specific date. Before you start Step-by-step instructions Go to > Financial > Debtors. Click on Hide Filtering Options. On the right upper corner of the page, you will see the option ‘history…
For accounting purposes, you’ll need an overview of all your registered payments. This article explains how to extract this overview from Animana. Before you start Step-by-step instructions Go to > Financial > Balance Cash/Bank. Here you will see all your payment types: Choose the required year. Click on the links next to…
For the Webagent, Animana uses the open-source and free-of-charge OpenJDK. This article will explain how to install this version of Java through Adoptium, which by default will install the appropriate OpenJDK for your Operating System; Windows or MacOSX. Before you start Step-by-step instructions Go to https://adoptium.net/ Click Other Downloads Click the…
DICOM stands for Digital Imaging and Communication in Medicine. DICOM images are commonly used for digital x-rays. They are usually stored in a .dcm filetype. DICOM images can be linked to patient files in Animana. This article will explain how you can view these images in Animana. Step-by-step instructions Go…
An introduction to the world of the built-in Content Designer At Animana we consider client communication an essential part of running a veterinary practice. This means you need a good template management functionality, and it needs to be supported by a powerful editor and that is exactly what Animana provides….
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Get your patients on a Pet Health Plan! By providing preventative care for your patients, you will ensure that their health will never be forgotten. But sometimes care might be expensive as well, so that’s why Animana offers your clients a pet health plan where they can receive discounts on…
A Pet Health Plan (PHP) is similar to a subscription that you have at the gym. With a Pet Health Plan, you collect a monthly fee from a pet owner which covers certain services and products in your veterinary practice, as defined in the subscription. As with any subscription, you…
Animana has a built-in automatic logout functionality to assist in your efforts in keeping your data safe. If you are logged into Animana but not active in that Animana session for a certain period of time, you will be automatically logged out. Clicking links, scrolling a page, or clicking white…
Making your practice more efficient with Automated Reminders Reminding clients that preventative care for their animal is due, is perceived as one of the most tedious tasks in a practice. That’s why Animana took the time to develop functionality that will help you automate the reminder process to reduce the…